FAQ栏
What format should I send my artwork in?
What is vector and raster art?
What if I cannot get the artwork in the correct format?
What is PMS Color Matching and why does my artwork spec have PMS numbers next to the color boxes?
Where should I send my artwork?
How can I place an order?
What are the Imprint (Decoration) Options?
What are Set-up Charges?
What happens after I place my order?
What if I receive my order and I'm not happy? Is there a Guarantee?
How can I pay for my order?
How can get an Account/Can you bill me?
What if I only want 1 item without a logo?
What is the minimum quantity that I can order of a particular item with my logo?
Can I order a sample before I purchase a product.
What is an Over/Underrun?
Can you ship Internationally?
How can I find out the status of my order?
What if I receive my order and I'm not happy? Is there a Guarantee?

We do everything possible to prevent mistakes on orders. Before we begin production of your order you must sign off on a complete Order Confirmation and Digital color art-proof. For orders in excess of $2500 (when time allows) we will do a pre-production proof.
We Guarantee that we will ship your order exactly as you approved on your Order Confirmation and Art Spec and that it will arrive On-Time and error-free. In the event that your order is incorrect we will replace the goods and do whatever is necessary to make sure that you are 100% satisfied with your purchase and your experience. We have a 10+ year impeccable reputation for service & quality and take customer satisfaction very seriously.

Keep in mind that we will be happy to send you a sample and encourage you to take advantage of this offer whenever possible.
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